Three publications from Humanity Labs. One follows the AI Workforce at work inside wealth management firms. One reads the research on how client trust is actually earned. One tracks how organizations capture, govern and reuse what they know.
The Humanity Labs AI Workforce in action, told through the firms doing the work.
Issue No. 3 · New
How Mariner reads retirement plan filings at national scale and works the best opportunities first.
Issue No. 2
How a large multi-family office verifies 700 wires a week without a minute of keying.
Current, peer-reviewed research on client trust, written as long reads for advisors.
A weekly read on how organizations capture, govern and reuse what they know.
Issue No. 7 · New
UiPath shipped a way to record why each exception was decided, Rockwell says veterans' know-how cut troubleshooting training from nine months to three, and Mintlify logged 257 million agent requests to company docs in August.
Issue No. 5
Google agreed in August to pay $10 million for a bankrupt airline's 100 million emails and 500 million Teams messages. On Friday, Spirit's pilots told the court the archive holds safety reports the airline promised to keep confidential.
Issue No. 4
Forrester's Biswajeet Mahapatra says AI can scan a legacy system in hours but still can't say why any rule survived inside it. The same gap just surfaced in a federal records memo and a court fight over deleted OpenAI logs.
Issue No. 3
The National Archives told agencies that AI material is a federal record they may not delete on their own say-so, and a study found that polishing a draft stops people checking it.